Retention & Expansion Program Needs You
Clatsop County Business Retention & Expansion Volunteer Visitation Program
By Greg Panichello, director, Small Business Development Center, Seaside

You have a chance to join an effort to help our community grow economically. The Astoria-Warrenton and Seaside Chambers of Commerce, the Oregon Economic and Community Development Department, the Small Business Development Center, Clatsop Community College, along with several cities and Clatsop County are already involved.
Are existing small businesses critically important in local economic development? Yes. Existing businesses are one of the United States most important engines for economic growth. In an environment where existing businesses create 60-80% of new jobs, they are critical to a community's economic prosperity. A commitment to existing businesses is also a commitment to working with businesses that have already invested in the local community.
What is Business Retention & Expansion and more specifically the BR&E Visitation Program? All efforts to encourage the survival and growth of communities are a part of the BR&E effort. There are many possible ways to encourage existing businesses, including technical training for new employees, management seminars for employees, helping identify local sources of supplies and materials, encouraging better labor/management relations, reducing cost and upgrading the quality of local government services, establishing better school-workplace relations and fit, retaining youth in the community, and many others. Becoming more productive and thus more competitive, helps businesses stay ahead and profitable.
The BR&E visitation process has been effectively utilized in several other Oregon counties as well as over 20 states as a planning process for setting priorities that fit the needs of local businesses, recognizing that few communities can do all they would like to help existing businesses. Critical considerations in the BR&E process include: what types of businesses exist in the community, competitive pressures existing businesses face, qualities of the local labor force, and the types of public services currently available, among many other considerations.
What are the BR&E objectives? To demonstrate to local businesses that the community appreciates their contribution, help existing businesses solve problems, assist small businesses in using programs aimed at helping them become more competitive, and to build community capacity to sustain growth and development.
What is the process of BR&E visitations? The critical elements of the process are: 1) organize a local task force, 2) recruit and train business visitors, 3) visit businesses and provide immediate follow-up, 4)review the surveys, data analysis and recommendations, 5) review outside sources of assistance, 6) hold a community commencement meeting and orientation, 7) implement projects and assist firms. The business visitation teams are trained to collect data directly related to the survey itself. Because the survey is so extensive, it provides clear focus on the needs of each business surveyed, as well as the community and when analyzed together, a clear picture of what's missing/needed by the community of existing businesses comes into focus.
What roles do local citizens and leaders play in the BR&E Visitation process? The "Overall Coordinator" is the spark plug needed to start and maintain the process. The "Media Coordinator" does as the title implies and coordinates the media coverage issues. The "Visitation Coordinator" organizes the task force and the Visitation Teams. The "Business Resource Coordinator" organizes and coordinates the teams' efforts to respond to urgent and immediate concerns of the businesses surveyed. The "Milestone Meeting Coordinator" organizes the task force retreat, the business resources meeting, and the community Commencement meeting. The "Volunteer Visitor's" visit selected existing businesses (preparation includes a 2 hour orientation and training on how to interview business managers and owners), and accepts an assignment of 2-4 businesses to interview (approx. 1 hour each).
What benefits come to the volunteers as a result of the BR&E program? Visits are fun! They also build personal networks, are an excellent learning experience, and help bring the community together.
What benefits come to the communities as a result of the BR&E visitation program? The community will see improved public relations with existing businesses, will help solve problems of immediate concern to local businesses and increase profits, reduce costs, increase values, create a conduit for providing financing assistance, will help with the establishment of better communications training to improve local worker job skills, identify and build consensus on high priority projects, and increase the capacity of the community to BR&E efforts.
Who else is involved? Oregon State University provides technical support and assistance, including survey customization, while Carolyn Sanko, being provided by PacifiCorp, will be our BR&E Visitation professionally trained consultant.
To participate or if you just want to learn more, Please call. n

Business Retention & Expansion Program
Next Meeting: Wednesday,
Dec 8th 10a - noon, SBDC, SCC, CCC
Contact: Greg Panichello, SBDC,
503/738-3347
Astoria/Warrenton Area Chamber of Commerce, 503/325-6311
Seaside Chamber of Commerce,
503/738-6391

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